Privacy Policy

Introduction

Rising Sun Pool & Spa ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you submit a contact form, request an estimate, or communicate with us.
• Service Information: Details about your pool, spa, or equipment relevant to the services you request.
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Schedule appointments and service visits
• Send you estimates, invoices, and service-related communications
• Improve our website and services
• Send occasional promotional communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as payment processors or scheduling software), but only to the extent necessary to provide our services to you. We may also disclose information when required by law or to protect our rights.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of promotional communications at any time

Third-Party Links

Our website may contain links to third-party websites such as financing partners (Lyon Financial, LightStream) and social media platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: